Last Updated: 26 Dec 2023

Thank you for choosing ServeU! We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, mobile application, or any of our services (collectively referred to as the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information: When you register for an account, book a service, or interact with our platform, we may collect personal information such as your name, email address, phone number, and address.

b. Payment Information: To process payments, we collect payment details.

c. Service Information: We collect information about the services you request, including service details, preferences, and special instructions.

d. Usage Data: We may collect information about your use of our Services, including log files, device information, and browsing history.

2. How We Use Your Information

a. Service Provision: We use your information to provide, maintain, and improve our Services, including scheduling and facilitating service appointments.

b. Communication: We may use your contact information to communicate with you about your account, services, and promotional offers.

c. Payment Processing: Your payment information is used to process transactions and prevent fraud.

d. Analytics: We analyze usage data to improve the functionality and user experience of our platform.

3. How We Share Your Information

a. Service Providers: We share your information with Service Providers to facilitate service appointments.

b. Third-Party Partners: We may share your information with third-party partners who provide services on our behalf.

c. Legal Compliance: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.

4. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience, analyze usage patterns, and personalize content.

6. Your Choices

a. Account Settings: You can update your account information and preferences through your account settings.

b. Communication Preferences: You can manage your communication preferences, including opting out of promotional emails.

7. Children's Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to the Privacy Policy

ServeU may update or modify this Privacy Policy at any time. We will notify users of significant changes. Continued use of our Services after such modifications constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [[email protected]].

Thank you for trusting ServeU with your home service needs and for reviewing our Privacy Policy.

ServeU Team